What you should be able to do
- Match an elicitation technique to a situation.
- Write questions that reveal rules, exceptions and constraints.
02 / REQUIREMENT ENGINEERING AND ANALYSIS MODELING / L08
Requirement Gathering
Interviews, observation, workshops, questionnaires and document study answer different questions. A good process combines them.
Which elicitation technique exposes the information you do not yet know?
Terms to use precisely
Common mistakes
- Only asking users what screen they want.
- Skipping exceptions and failure cases.
Choose a technique for the missing knowledge.
No single gathering method is always correct. Match it to access, scale, tacit work and stakeholder conflict.
Nurses perform a fast handover that they find difficult to explain step by step.
Observation followed by interview
Observation reveals tacit work. The interview then checks why exceptions and shortcuts occur.
Ask next: What changes when the ward is understaffed?CHECKED LEARNING LINKS
Watch the part that solves the gap.
Each link is matched to this lesson. Start with a quick video when available. Open the full lecture when you need the academic explanation.